Why aren't my Camera and Cortana working after the update and phone reset?

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

Camera and Cortana not working after update and phone reset

I did an update on my Lumia 635 and started having problems with apps shutting down and the battery draining overnight even if it was fully charged. I did a phone reset and that corrected these two problems but now my camera won't work and when I try to use Cortana, I get a "Sorry I can't hear you". Any suggestions would be appreciated. I tried uninstalling and reinstalling the camera with no luck.
 

Members online

Forum statistics

Threads
323,272
Messages
2,243,571
Members
428,054
Latest member
taylormcintire