1. MBY's Avatar
    I just started using my new Lumia 640 :). I restored it from a backup I just made on my old 521. Unfortunately I seem to be missing the last year of text messages even though I backed those up. The restore did say it wasn't completely able to grab everything but that seemed to be about app settings. Ideas?
    06-24-2015 08:56 AM
  2. FAHMI BASSEM's Avatar
    Go to settings, massaging, choose to download messages from last year, or even all messages.

    Congrats for your new 640!
    06-24-2015 08:59 AM
  3. MBY's Avatar
    Good try but no luck. It was already on that setting. I should have said that I have messages from a year ago but not messages from last week. Thanks for trying!
    06-24-2015 09:21 AM
  4. libra89's Avatar
    Good try but no luck. It was already on that setting. I should have said that I have messages from a year ago but not messages from last week. Thanks for trying!
    Maybe you should have backed up before transferring? I know that doesn't help anything now, but I had the same problem with my call history. It backed up to Monday so when I did the transfer, I only got my call history until Monday. I'm going to guess that if there's something for call history, there should be something for texts as well.
    06-24-2015 09:30 AM
  5. MBY's Avatar
    I did back up before transferring. Backed up on Monday, transferred on Tuesday. Don't see any texts between 6/27/14 and 6/23/15.
    06-24-2015 09:44 AM
  6. FAHMI BASSEM's Avatar
    I did back up before transferring. Backed up on Monday, transferred on Tuesday. Don't see any texts between 6/27/14 and 6/23/15.
    Note that backing up for messaging is different than the one for apps and settings.
    06-24-2015 02:20 PM
  7. MBY's Avatar
    Right, I know. There's no manual backup button on the messages side. I chatted with a MS support rep this morning and she recommended using the option to backup to SD card (put the card in old phone, back up, switch it to new phone, restore). I was going to try that. However I suddenly seem to have the missing year of texts. They came through automatically at one point. So I guess I just had to wait for the system to catch up!
    libra89 likes this.
    06-24-2015 03:10 PM
  8. FAHMI BASSEM's Avatar
    Congrats on this!
    06-24-2015 03:16 PM

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