1. Windows Central Question's Avatar
    phone with spining gears, i have tried everything from sd card to sim card nothing works.
    initially my phone was stuck for 4-5 hours.
    but when i restarted the phone. my phone shows spinning wheels and switched off automatically after 2min
    again when i restart the phone the above steps happens.
    do not know what to do?
    06-26-2015 02:35 AM
  2. Harrie-S's Avatar
    Welcome to the world of installing previews. Connect your phone to the power supply and hope for the best.
    06-26-2015 02:46 AM
  3. renuka268's Avatar
    you could try windows phone recovery tool. Just download it into your system and then follow the instructions given in the microsoft solutions. It completely re-installs your phone software. Make sure that your phone battery is full before doing that. It worked for me.
    a5cent likes this.
    06-27-2015 05:57 PM
  4. a5cent's Avatar
    ^ This is your only option.
    06-27-2015 05:59 PM
  5. SamiHanna's Avatar
    RUN. RUN RUN. I HAD THIS WITH MY OLD PHONE (ativ S) and because Ativ doesn't have recovery tool it's totally broken! Even Samsung can't make it. Got myself a new 640 XL tho
    06-27-2015 06:01 PM

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