Cannot get fast downloads on wireless network

[CaptainLumia]

I have an issue I cannot seem to trouble shoot. I 'should' be able to get full '4G LTE' download speeds with my carrier, but I can't get anything above 17 Mbps DOWNLOADS, but they are usually closer to 4 or 5. Oddly, my upload speeds are almost always faster. Anyone have any clue what's causing this?

 

[cane prevost1]

Do you have the correct version of the phone? It comes in different versions with different cell bands. What's your carrier and what version of the phone do you have?

 

[CaptainLumia]

I have the RM-1096 which is the 'dual sim lte' model. After further testing, I've come to the conclusion that both my wireless carriers just have awful service in my area (AT&T and T-Tmobile). I pulled both sims and tested in my 520, the speeds were significantly lower. I was able to get around 20+ Mbps on my 640, but on the 520, in the same area, it capped around 6 or 7.

The reason I get 4 or 5 on my 640 at work is because I work in an area with a lot of interference I guess. My 640 identifies the network (using the app 'Net Check') as LTE on my 640, but not the on the 520.

At the end of the day, I could care less about the speeds, I just want to make sure I'm able to get as much connectivity as possible, since I'm often in remote areas.

I'm mildly surprised I can't exceed 20 Mbps with either carrier, as I'm located in Southern California in a major metropolitan area, but it is what it is.

 

[LouCap]

I've found the same to be true. Depending on where I am in my local area I can get blazing fast speeds, or just limp along. My 640 XL gets speeds comparable to every other LTE phone I've had over the last two years, so I don't think it's anything to be worried about.

 

[tedj101]

I am having similar results. At my house, my speeds are disappointing. On the road, they vary all over the place. I have the 640XL on T-Mobile. I also have 4 phones on AT&T, 2 Galaxy S4's, a Note 3 and a Blackberry Z-10. All of them except the Blackberry get similar speeds except that the 640XL on T-Mobile gets significantly better speeds indoors than any of my AT&T phones. I think this is because they are using Band 12 around here (700mhz) and it is better at penetrating cover.

Regards,
<TED>