1. BlueOwl245's Avatar
    Here is a quick important question about my Lumia 640XL phone...

    I managed to charge my phone just in time yesterday! The battery level reached just 2%!
    My questions is, other than the obvious (ie, phone going dead), what happens if the battery level reaches 0%? Is any harm done to the phone, the OS, or any of my settings or data?

    (For example, suppose I had stored on the phone or SD card, some photos, a few unread texts, etc? Would I lose them? Being signed In on my MS Account, would anything happen to that?

    BO245.
    06-27-2015 05:07 AM
  2. Harrie-S's Avatar
    Your phone switches of automatically if your battery is to low. And this should prevent any "damage".
    If your battery is really really flat it will go in a kind of "coma". And it could take several hours on a chargers before it will be charged.
    So basically your phone does not get harmed by a flat battery (you even could get a new battery) but if you really "over do it" you may need a hard reset after the battery is charged. And a hard reset will erase data on the internal memory.

    Pictures etc on your SD card always can be accessed if you get the SD card out of your phone. With tests I am not sure but if you sync the text in the back up setting you keep them or maybe your provider has an option to see your texts offline.
    BlueOwl245 likes this.
    06-27-2015 05:42 AM
  3. hiya15's Avatar
    Works the same way as a Laptop , any unsaved data will be lost while pictures,documents stored will not be harmed unless somehow your SD card gets damaged due to any reason whatsoever.
    BlueOwl245 likes this.
    06-27-2015 06:57 AM
  4. BlueOwl245's Avatar
    I meant to say 5% and not 2% by the way! My phone has charged and recovered fine today.
    OK thanks for your help!

    BO245
    hiya15 likes this.
    06-27-2015 07:13 AM

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