[Windows Central Question]

Nokia Lumia 925. My phone died this morning after putting it on the charger. I have tried to soft reset it, but it's unresponsive. The PC won't detect it either when I hard wire it to the PC. Is there a way I can get the photos out? I haven't ever saved my photos to the 'cloud'. Thank you.

[AV2RY]

Did you try soft reset While charger is plugged in?

[Roland Schlangen]

Are you sure, the phone battery was not drained completely before hooking it up to the charger?
I suggest keeping the charger connected for a long time (several hours, possibly 5 - 10 hours)

[Nokia 925]

1) I tried to do the soft-restart several times, but to no avail.
2) When I put it on the charger, there was about 9% battery life left.

Strange thing, I went into the 'cloud' and I can see the photos in the 'mobile' file, but the 'camera roll', where mst of my photos are keeps showing up as empty. Any way I can retrieve those photos?

Thanks again.