1. Windows Central Question's Avatar
    Nokia Lumia 925. My phone died this morning after putting it on the charger. I have tried to soft reset it, but it's unresponsive. The PC won't detect it either when I hard wire it to the PC. Is there a way I can get the photos out? I haven't ever saved my photos to the 'cloud'. Thank you.
    07-02-2015 09:39 AM
  2. AV2RY's Avatar
    Did you try soft reset While charger is plugged in?
    07-02-2015 09:43 AM
  3. Roland Schlangen's Avatar
    Are you sure, the phone battery was not drained completely before hooking it up to the charger?
    I suggest keeping the charger connected for a long time (several hours, possibly 5 - 10 hours)
    07-02-2015 09:43 AM
  4. Nokia 925's Avatar
    1) I tried to do the soft-restart several times, but to no avail.
    2) When I put it on the charger, there was about 9% battery life left.

    Strange thing, I went into the 'cloud' and I can see the photos in the 'mobile' file, but the 'camera roll', where mst of my photos are keeps showing up as empty. Any way I can retrieve those photos?

    Thanks again.
    07-02-2015 11:16 AM

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