Screen goes black on calls
Hi,
My phone seems to have developed this issue where as soon as I either answer a call or ring someone the screen switches off, then I have to press the power button back on to turn the screen back on. I'll be honest it's annoying when I need to put my phone on speaker, which I often do. The screen doesn't come back on when I move the phone away from my cheek.
Also my screen doesn't switch on when I get a text, whatsapp or an email like it used to and I can't do the double tap to turn the screen on anymore. It recently had an update that doesn't seem to have been very helpful! Is there a way to revert my phone to the way it was before the update without losing all of the stuff on it? I've done a soft reset but it's done nothing
Hi,
My phone seems to have developed this issue where as soon as I either answer a call or ring someone the screen switches off, then I have to press the power button back on to turn the screen back on. I'll be honest it's annoying when I need to put my phone on speaker, which I often do. The screen doesn't come back on when I move the phone away from my cheek.
Also my screen doesn't switch on when I get a text, whatsapp or an email like it used to and I can't do the double tap to turn the screen on anymore. It recently had an update that doesn't seem to have been very helpful! Is there a way to revert my phone to the way it was before the update without losing all of the stuff on it? I've done a soft reset but it's done nothing