[Windows Central Question]

I have a lumia 530, and i woke up this morning and noticed that the phone isnt making any sound... then i tried to play a song, but it wont start to play it says error 80004005 and i cant hear the ringing of an incoming call, i checked ringtone settings, all was good... but still my phone isnt making any sound or playing any song, not even with earphones... why is this happening and what's the solution?

[xandros9]

Dumb question, but have you restarted the phone?

[Siddhartha Mohanty]

I am getting this problem. I am unable to heat ringtone and music.After seeing the problem, I just did the phone reset.But it did not work.

I just bought the phone a few days back.Please show the way

[xandros9]

If the obvious things aren't working, try using the Windows Phone Recovery Tool.

If that don't work, I would strongly recommend either exchanging the phone for another 530 at the store or getting it repaired by MS Mobile on warranty. There's a likelihood you received a bad unit.

If so, don't feel too bad, it happens.

[Rex Ronny]

I have the same problem.
I think it started sometime after the latest updates.
Suddenly my morning alarm didn't go off.
I can still get sound through headphones or bluetooth.
I even did a factory reset, but that didn't change anything.
There seems to be alot of sound issues with windows 8.1 ( do a google search).
Starting to get furious

[xandros9]

I have the same problem.
I think it started sometime after the latest updates.
Suddenly my morning alarm didn't go off.
I can still get sound through headphones or bluetooth.
I even did a factory reset, but that didn't change anything.
There seems to be alot of sound issues with windows 8.1 ( do a google search).
Starting to get furious

maybe your speaker died, i'd try to get it serviced. under warranty if you can.

there aren't an abnormal amount of sound issues, its just that when you look for a problem, it appears to be a lot. (since nobody really comes here to post that their phone is working well)