1. Windows Central Question's Avatar
    the phone hit the floor. It powers up but there is no display. i have restored photos by connecting to the computer but can't find out how to restore contacts
    07-14-2015 07:03 AM
  2. heickelrrx's Avatar
    If you use microsoft account on your phone you should be able to view most of your contact at outlook web
    07-14-2015 07:09 AM
  3. N_LaRUE's Avatar
    Your contacts are in the cloud if you used a MS account and have a data connection. If you login to Outlook.com you'll find all your contacts there.

    You can repair the phone but it comes down to cost. Is it worth it?
    xandros9 likes this.
    07-14-2015 07:10 AM
  4. irishpelican's Avatar
    This happened to me. Luckily my phone was still under guarantee, otherwise it would have cost me €90 (about $100).

    It's part of the graphics card that got loose I seem to remember. They sent it back to Nokia to get it fixed.
    10-29-2015 06:38 AM
  5. Ian Middleton's Avatar
    My 820 slipped out of my pocket whilst sitting down just before last Xmas. Despite the case, the screen had a cracked corner and slowly over the next couple of hours blackness spread across the screen until all the screen was black. One of the disadvantages of OLED display, reacting with the air upon slightest break.

    However, despite being able to get a new screen for various prices on Ebay, for DIY fit, I sent mine away to a place advertising on Ebay They had a land line phone number which I called and they confirmed the Ebay price. They were a Nokia repair shop. So I got the screen replaced for 40 and took a couple of days. Still working now the phone.
    10-30-2015 11:22 AM

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