07-15-2015 12:24 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I've broken the screen on my Lumia 820 and can't input my password to access important info on phone, is there any way of unlocking it?
    07-15-2015 06:18 AM
  2. Harrie-S's Avatar
    Harrie-S
    No, the only way is to get a new screen. Or if you have a friend with a 820 you can swap the screens so you can unlock the phone. Check a youtube video how to change the screen. (it is not that difficult if you change the touch+LCD)
    And also changing the touch screen is not so difficult if you want to repair it by yourself.

    If your data is on a SD card you can get the SD card out and place it in a card holder in your PC .
  3. Roland Schlangen's Avatar
    Roland Schlangen
    Connect your phone to a PC and use the file explorer to save your data.
    07-15-2015 06:40 AM
  4. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    No, the only way is to get a new screen. Or if you have a friend with a 820 you can swap the screens so you can unlock the phone. Check a youtube video how to change the screen. (it is not that difficult if you change the touch+LCD)
    And also changing the touch screen is not so difficult if you want to repair it by yourself.

    If your data is on a SD card you can get the SD card out and place it in a card holder in your PC .
    07-15-2015 06:44 AM
  5. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Originally Posted by Roland Schlangen
    Connect your phone to a PC and use the file explorer to save your data.
    This will not work if you use a PIN. You need to unlock it first.
    07-15-2015 06:45 AM
  6. Roland Schlangen's Avatar
    Roland Schlangen
    Originally Posted by Harrie-S
    This will not work if you use a PIN. You need to unlock it first.
    OK, I thought it would be a solution. I didn't know the PIN is still needed.
    Harrie-S likes this.
    07-15-2015 12:24 PM
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