1. venkateshkengerla's Avatar
    How Can I remove microsoft account? There aren't no options on menu for remove, just sync..and its not sync too..how to recreat the microsoft account..
    07-17-2015 12:12 PM
  2. AaronGraham's Avatar
    Is this the Microsoft account that is your to the Store account and the one you used to setup the phone with? If so, it won't be possible to delete it without doing a hard reset.

    However if it is an account you added after setup for email it is possible to delete it by going to Settings --> email+accounts, select the account and then choose to remove it.
    07-17-2015 12:16 PM
  3. venkateshkengerla's Avatar
    How to Hard Reset ,whats the process to reset the lumia 720
    07-17-2015 12:26 PM
  4. AaronGraham's Avatar
    How to Hard Reset ,whats the process to reset the lumia 720
    Are you sure a hard reset will solve your problem? A hard reset involves a complete reinstall of the operating system. This means you will lose all apps, data and progress.

    Is it the Microsoft account associated with your phone and the Windows Store that you want to remove? Is there more than one account setup on the phone?
    07-17-2015 01:34 PM

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