Touchscreen becomes unresponsive, cortana launches and ...
Hello guys. I am a super ashamed and regretful owner of lumia 1520. Sometimes in my pocket, sometimes while I'm working with it and sometimes when it's left on the desk, Cortana launches automatically and Touchscreen becomes totally unresponsive and multitasking sub menu appears. Sometimes screen contents start to rattle... and it's aweful...
The only thing I can do is to hold power button and restart the phone.
Any idea what I can do? Do you think it's a software fault or hardware?
Running 8.1 denim latest update.
Regards
Shayan
Hello guys. I am a super ashamed and regretful owner of lumia 1520. Sometimes in my pocket, sometimes while I'm working with it and sometimes when it's left on the desk, Cortana launches automatically and Touchscreen becomes totally unresponsive and multitasking sub menu appears. Sometimes screen contents start to rattle... and it's aweful...
The only thing I can do is to hold power button and restart the phone.
Any idea what I can do? Do you think it's a software fault or hardware?
Running 8.1 denim latest update.
Regards
Shayan