08-12-2015 10:46 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    The syncing account data always stopped at 30% and reset to 0% again, my nokia lumia 620 was updated to Denim, pls give me a solution, I already tried the reset factory, and it didn't work, with my lumia 610 LINE working without any problems. thanks btw
    07-25-2015 04:57 AM
  2. gpobernardo's Avatar
    gpobernardo
    Moderator
    Welcome to Windows Central.

    The Lumia 610 runs Windows Phone 7, 7.8 if updated to the latest version. Hence, it is likely that the app version in Line for Windows Phone 7.8 is different from Line for Windows Phone 8.1. This difference in app version could be affecting/hindering the syncing of your account data.

    Could you check the app versions and see if they are indeed different? They most likely are.

    You would need to create a Windows Central account to respond to this thread...
    07-25-2015 08:06 AM
  3. heickelrrx's Avatar
    heickelrrx
    I encounter same problem they said to wait for 3 days and it fix itself
    gpobernardo likes this.
    07-25-2015 08:36 AM
  4. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by heickelrrx
    I encounter same problem they said to wait for 3 days and it fix itself
    Let us know if three days has passed since that notice and if the problem has been resolved or not.
    07-26-2015 01:43 PM
  5. PNugroho's Avatar
    PNugroho
    Originally Posted by gpobernardo
    Welcome to Windows Central.

    The Lumia 610 runs Windows Phone 7, 7.8 if updated to the latest version. Hence, it is likely that the app version in Line for Windows Phone 7.8 is different from Line for Windows Phone 8.1. This difference in app version could be affecting/hindering the syncing of your account data.

    Could you check the app versions and see if they are indeed different? They most likely are.

    You would need to create a Windows Central account to respond to this thread...
    after I tried un-installing LINE apps in my lumia 610, I encountered the same problem now :(

    Originally Posted by heickelrrx
    I encounter same problem they said to wait for 3 days and it fix itself
    okay I will try to wait for 3 days
    gpobernardo likes this.
    07-26-2015 02:33 PM
  7. heickelrrx's Avatar
    heickelrrx
    This is the email I got.

    I'm now able to use the apps. Previously I even can't log in in the WP apps, android and iOS version but still able to log in Desktop version
    Attached Thumbnails wp_ss_20150727_0001.png  
    gpobernardo likes this.
    07-26-2015 08:48 PM
  8. PNugroho's Avatar
    PNugroho
    Originally Posted by heickelrrx
    This is the email I got.

    I'm now able to use the apps. Previously I even can't log in in the WP apps, android and iOS version but still able to log in Desktop version
    I'm still cannot use the LINE apps, it still syncing account data in 30%
    gpobernardo likes this.
    07-27-2015 12:20 AM
  9. tiara nugroz's Avatar
    tiara nugroz
    Originally Posted by heickelrrx
    This is the email I got.

    I'm now able to use the apps. Previously I even can't log in in the WP apps, android and iOS version but still able to log in Desktop version
    how did you contact LINE customer support office by email?
    It's been 9 days and I still can't use LINE on my L625, it keeps sync to 15-30% and back to 0% then it says error.
    This is annoying because I use LINE for my main chat app to keep contact with my friends.
    gpobernardo likes this.
    07-27-2015 12:50 AM
  10. heickelrrx's Avatar
    heickelrrx
    try this link guys

    https://contact.line.me/sms/
    gpobernardo likes this.
    07-27-2015 11:39 AM
  11. bagaseta's Avatar
    bagaseta
    That caused line app was overload. Try opening line on your PC or laptop. Then go back in your lumia. Hope this fix your problem.
    08-12-2015 10:46 PM
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