1. Windows Central Question's Avatar
    Nokia Lumia 635 keeps resetting around 3-4 time a day even when working with the phone. I've done a hard reset several times via the menu on the phone, now getting fed up. Phone was bought 2 weeks ago
    07-27-2015 06:02 AM
  2. rhapdog's Avatar
    Constant resets throughout the day mean there is a hardware issue with the phone. Did it get wet? Or has it been doing it since you bought it? Getting it wet will void the warranty, and dealing with resets would be the most fortunate circumstance out of what can happen.

    If you have a microSD card installed, and if the phone worked for a period of time before it started acting up, then it could be that you installed one of the many "fake" SD cards that are sold through various retailers. It fills up to a point, then begins corrupting the data, causing OS errors and reboots. Uninstall any apps on the SD card and move them to the phone. Then, remove the SD card and reinstall the apps on the phone. If this fixes your errors, then you had a bad SD card, and the phone should be fine to continue to use. Get a new, valid SD card for the phone.

    If you aren't using a microSD card and the phone hasn't been dropped or gotten wet, then I would recommend having this phone repaired/replaced under warranty.
    07-27-2015 06:54 AM
  3. Rob Taylor2's Avatar
    No did'nt get wet or dropped and has done this since I bought it from the vodafone shop and does not have an SD card
    07-27-2015 12:10 PM
  4. rhapdog's Avatar
    Yeah, take it back. Looks like you got a bad one. Probably a bad memory chip inside. Get it replaced ASAP.
    07-27-2015 05:09 PM

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