Lumia 830 restarting every 5 minutes
I just bought a new Lumia 830, after my previous one was stollen.
I restored the backup from the previous one, then when the screen was locked it restarted itself.
I installed all the updates. It restarted again. The screen just turns on with the Nokia logo, and then Windows Phone boots fast and stays on the home screen. It was also losing cellular signal within few minutes after the reboot.
To do some tests, I restored the default configs and didn't login with my Microsoft account; the phone was normal, no reboot, no lost signal.
Then, I did the reset again, and tried the backup again. It's now rebooting every 5 minutes when the screen is off. If I'm using the phone or the screen is just on, nothing happens. But when the screen is off, the phone reboots every time after few minutes.
There's no microSD inserted, and I'm using a new 4G enabled nanoSIM I got from my carrier yesterday.
Any ideas why this is happening? Won't I be able to restore a backup and use my phone?
Should I just return the phone and try another one or will this always happen with all of them?
I just bought a new Lumia 830, after my previous one was stollen.
I restored the backup from the previous one, then when the screen was locked it restarted itself.
I installed all the updates. It restarted again. The screen just turns on with the Nokia logo, and then Windows Phone boots fast and stays on the home screen. It was also losing cellular signal within few minutes after the reboot.
To do some tests, I restored the default configs and didn't login with my Microsoft account; the phone was normal, no reboot, no lost signal.
Then, I did the reset again, and tried the backup again. It's now rebooting every 5 minutes when the screen is off. If I'm using the phone or the screen is just on, nothing happens. But when the screen is off, the phone reboots every time after few minutes.
There's no microSD inserted, and I'm using a new 4G enabled nanoSIM I got from my carrier yesterday.
Any ideas why this is happening? Won't I be able to restore a backup and use my phone?
Should I just return the phone and try another one or will this always happen with all of them?