1. Soumya Thakur's Avatar
    Hi,
    I was installing an win 10 preview update the update got downloaded and now i was installing the update after sometime.Lumia restarted (got the black Nokia screen), when the Nokia logo disappears, it restarts again, when the Nokia logo disappears, it restarts again, and again, and again, and again, I can't shut it down, I can't restart or reset... I can't do anything but to watch it keep it restarting until its battery died.
    08-08-2015 01:58 PM
  2. anil kumar51's Avatar
    Try windows recovery tool to get back to 8.1 and then upgrade to 10
    08-08-2015 02:48 PM
  3. Soumya Thakur's Avatar
    i tried that but it's not showing my device i click my phone is not showing in windows recovery tool i hold vol down and power button then after sometime a error comes and nothing please help everything i have is my lumia
    08-09-2015 12:06 AM
  4. Soumya Thakur's Avatar
    guys this time windows recovery tool worked i don't but this time i connected my phone it's start to download a software then after installing software my phone is working i am really very happy i cannot express my happiness all i have is my lumia 730
    08-09-2015 12:20 AM

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