SMS not Restoring all Messages on new 640XL, how can I fix this?

[Windows Central Question]

SMS not Restoring all Messages on new 640XL

I've just moved from a Lumia 920 to a 640XL. everything is working fine except that my SMS messages didn't restore properly.

Some are from last week, some are from two years ago and some from last year.

Is there anyway to fix this?

 

[Ramesh KN]

You should try the 'contacts+message backup' app from windows store on both phones. Install it on your old windows phone, back up the messages & then copy the backed up folder to your 640 XL. Perform restore and it should all be back. It does a perfect backup of your SMS & contacts. I have tried this & it works well.

 

[iwritecode]

Update the Transfer My Data App and retry. It worked for me. I was facing the same problem as you and now it's fixed.