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10-14-2015 03:14 PM
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  1. ashram's Avatar
    don't know. seems as if it is having an issue pulling settings from the sim. I rarely ever get more than a call a day, much less 2 at the same time, so i don't know if it'll work or not.
    09-23-2015 11:12 AM
  2. oryan_dunn's Avatar
    I'm on Cricket, and that Calls+ app has never worked right. It just flickers constantly. I think call forwarding settings can be changed by calling a special phone number.

    Edit: now that I've opened the app, I've somehow set to forward all calls. Gah...

    Edit 2: somehow got it fixed. I wish I could uninstall those settings apps somehow...

    Edit 3: From the reviews, I'm not the only one who has issues with that app:
    https://www.microsoft.com/en-US/store/apps/Calls/9NBLGGH2J17T
    I doubt the troubles with Calls+ are due to this new update 2.
    Last edited by oryan_dunn; 09-23-2015 at 12:44 PM.
    09-23-2015 12:30 PM
  3. ashram's Avatar
    hmm... wonder if the last calls+ update broke it.

    Possible issue to add to the OP?
    09-23-2015 12:45 PM
  4. oryan_dunn's Avatar
    hmm... wonder if the last calls+ update broke it.

    Possible issue to add to the OP?
    It's broken for me (and has been for some time if memory serves), and I've not applied update 2, still on half denim. IOW, I don't think this full denim update broke it.

    I just checked with a co-worker who has a Cricket Lumia 640 (has full denim and update 2), and his phone didn't even have the Calls+ settings app installed.
    Last edited by oryan_dunn; 09-23-2015 at 01:10 PM.
    09-23-2015 12:47 PM
  5. ashram's Avatar
    but you have an AT&T lumia on cricket, so that makes sense. I have an AT&T 830 on AT&T, and it's not working. granted, i am using a chopped up to fit sim.
    09-23-2015 01:21 PM
  6. oryan_dunn's Avatar
    but you have an AT&T lumia on cricket, so that makes sense. I have an AT&T 830 on AT&T, and it's not working. granted, i am using a chopped up to fit sim.
    Is Calls+ included in the FFU, or was it restored with your backup?

    Seems like I remember manually installing it on my phone.

    You can still change call forwarding and voicemail settings in the Phone app settings menu.
    09-23-2015 01:24 PM
  7. akiebuz's Avatar
    I don't have Call+ installed. I am having problems with Call Forwarding directly from the Phone App settings menu. I have also tried the special codes for AT&T (**21*) and these also do not work.
    09-23-2015 02:12 PM
  8. Charles Pool's Avatar
    I can confirm that I am also not able to turn call forwarding on or off after updating my phone. Nothing works: entering the codes, using the phone app settings, call+, and network+.

    (As a work-around, if you are stuck, you can call ATT customer service they can enable/disable call forwarding over the phone.)
    Derausgewanderte likes this.
    09-23-2015 04:08 PM
  9. Derausgewanderte's Avatar
    added to OP. thanks
    09-23-2015 04:39 PM
  10. oryan_dunn's Avatar
    Do people with an RM-985 with 8.1u2 have this issue?
    09-23-2015 05:18 PM
  11. Derausgewanderte's Avatar
    Do people with an RM-985 with 8.1u2 have this issue?
    probably best to ask this outside this thread since it specifically talks to RM-983 users
    09-23-2015 05:22 PM
  12. ashram's Avatar
    I can confirm that I am also not able to turn call forwarding on or off after updating my phone. Nothing works: entering the codes, using the phone app settings, call+, and network+.

    (As a work-around, if you are stuck, you can call ATT customer service they can enable/disable call forwarding over the phone.)
    using the phone app and network+ work for me, calls+ is the sole spaz.

    Correction.... Call forwarding part in the phone app errors out, and wall waiting page in the network+ setting errors out. So, pulling settings from AT&T seem to crap out. So is this the reason for AT&T's hold on this firmware?
    Attached Thumbnails wp_ss_20150923_0001.jpg   wp_ss_20150923_0002.jpg   wp_ss_20150923_0003.jpg  
    Last edited by ashram; 09-23-2015 at 06:48 PM.
    Derausgewanderte likes this.
    09-23-2015 06:35 PM
  13. Derausgewanderte's Avatar
    So is this the reason for AT&T's hold on this firmware?
    Possibly.
    It works fine on my unlocked, non-ATT 640XL.
    09-23-2015 08:12 PM
  14. L0rdG1gabyt3's Avatar
    I just had a quick question.
    I want to flash my phone, but I'm not finding the RM-983 (Nokia Lumia 830) listed. I have the RM-983 (Nokia RM-983).
    I created the paths that were told, "C:\ProgramData\Nokia\Packages\Products\rm-983", and inside this folder are the 16 items from the archive. Am I missing something here? The care suite is detecting my phone as the RM-983.
    I just want to be on the side of caution in case something goes wrong.
    09-24-2015 01:50 PM
  15. brainchild's Avatar
    The model variant for ATT is the RM-983. This is correct. I flashed my phone last night and it went well. Do a hard reset after the initial flash/setup.
    09-24-2015 03:20 PM
  16. gordonfink's Avatar
    Doing the update now. Thanks!
    JohnStrk likes this.
    09-25-2015 07:30 PM
  17. JohnStrk's Avatar
    Screw it I'm also trying the flashing now. Proper DENIM here I come!!!!
    a5cent likes this.
    09-25-2015 09:09 PM
  18. JohnStrk's Avatar
    Success!!!

    Took me a little over an hour to backup my phone and then update everything but I now have proper Denim and Update 2 on my AT&T Lumia 830. No issues so far. Did a hard reset after flashing and then restored from a recent backup. Not sure about issues with Call Waiting yet but I hardly ever need it and that wasn't worth waiting all year on the OTA update from AT&T!

    Now to finish setting up the rest of my apps and I will play around with Lumia Camera 5 tomorrow.

    Big thanks to user Derausgewanderte and everyone else here that helped contribute to the steps involved and files needed to flash the update!

    wp_ss_20150925_0001.jpgwp_ss_20150925_0002.jpg
    09-25-2015 10:43 PM
  19. gordonfink's Avatar
    I haven't really done extensive testing, but I will say that, after playing with a bit yesterday, this is a nice update for this phone.

    Thanks to the OP and other contributors that hosted the files. This is really a good thing for folks stuck on ATT.
    a5cent and JohnStrk like this.
    09-26-2015 08:11 AM
  20. gmfeld's Avatar
    When you folks write about backing up before installing the Denim update,mare you referring to the Backup function in Settings? I have everything set to Backup On, is there anything else I should do before flashing the Denim update?


    Sent from my iPad using Tapatalk
    09-26-2015 08:28 AM
  21. gordonfink's Avatar
    When you folks write about backing up before installing the Denim update,mare you referring to the Backup function in Settings? I have everything set to Backup On, is there anything else I should do before flashing the Denim update?
    Never hurts to do a manual one before flash, just in case. That is what folks are referring to.
    a5cent and sbtpdx like this.
    09-26-2015 09:16 AM
  22. sbtpdx's Avatar
    Meanwhile MS again shows its lack of shame/understanding/etc. After owning my 830 for nearly a year, today I received out of the blue a "Welcome to Lumia!" email. It had a link to keep my software "up to date". Of course it led to the usual site that shows only the 985 variant. Grr. I did use the feedback option to vent my frustration, but we all know that goes nowhere of any use. I'm waiting to get enough time to take advantage of the download posted by the generous folks on this thread. Meanwhile I'm practicing for the end of my contract: "NEVER buy another locked phone!"
    Derausgewanderte and a5cent like this.
    09-26-2015 09:36 PM
  23. kwill's Avatar
    Thanks for posting this. I didn't get the chance to grab the updated from WPRT before they yanked up, so now I get to put my wife's 830 on the proper software that was expected when the phone was released. I really do think that it's complete BS that ATT didn't release this update. As if it wasn't enough they charged an arm and leg for it, then didn't even update it with all the proper features.
    JohnStrk likes this.
    09-26-2015 10:28 PM
  24. Gary Jones9's Avatar
    First, thank you for posting this. I'm a little late to the party here, but it looks like the files are still available. I'm having a couple of issues i hope you can help with. In the NokiaCare instructions, when I get to 5. Choose RM-983 (Nokia Lumia 830) all I see is RM-983 (RM-983). I choose that and proceed with the steps, but when I get to step 8. I don't see any packages under properties. I've tried this a couple of times, using both my laptop and my PC, and always get the same result.

    Does anyone have a suggestion of what I should try next? There is probably something very obvious that I'm missing...

    Thanks in advance for any suggestions
    09-28-2015 01:40 PM
  25. 511pf's Avatar
    That's what I did, and it was fine. I did flash through WPRT before they pulled the update. Seems to work 100% fine.
    09-28-2015 03:38 PM
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