1. Windows Central Question's Avatar
    Hi,

    I bought a used (but in very good condition) Nokia lumia 635 via amazon. However I can (physically!) not insert the micro-sim card from my provider into the carrier.
    There seem to be two little pins or sth. that prevent the card from going all the way in.

    Why is that so and what can I do?
    09-22-2015 01:39 PM
  2. Paul1266's Avatar
    It sounds like there may be damage. This can happen when somebody tries to forcefully remove a nano sim converter. It's not a cheap repair if that's the case. Hope it isn't.
    09-22-2015 01:48 PM

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