W
Windows Central Question
I bought a new Lumia 735 (because the old phone's LCD broke and leaked all over the phone after falling a few centimeters onto a soft floor) and am trying to restore it from a back up that was made.
I go through the process... I reset the phone's settings, I sign into Windows Live and I select the backup.
It then tells me "Verify your identity" in which it wants to text or call the new phone with a code. Great. One problem. The phone hasn't finished setting up so it can't receive sms or calls and according to all the resources online this is the only way to restore from back up.
What's the point of having a backup if you can't restore it??
How do I get around this?
Can I get around this?
Have you lost all the information in the backup forever because there's no way to get that info onto a computer and restore the phone from the computer like you can with other phones??
I go through the process... I reset the phone's settings, I sign into Windows Live and I select the backup.
It then tells me "Verify your identity" in which it wants to text or call the new phone with a code. Great. One problem. The phone hasn't finished setting up so it can't receive sms or calls and according to all the resources online this is the only way to restore from back up.
What's the point of having a backup if you can't restore it??
How do I get around this?
Can I get around this?
Have you lost all the information in the backup forever because there's no way to get that info onto a computer and restore the phone from the computer like you can with other phones??