W
Windows Central Question
Bought phone used and it worked great for over a month until power button stopped working. Only way to wake up screen is by soft reset(power and volume down) for 10 seconds or so. Also can start with camera button. Calling or texting phone wakes up screen also have also done a factory reset.
It is almost like power button is stuck on as hitting volume + causes it to capture screenshot. Also.. can not get it to power off and stay off...it wants to reboot.
Any suggestions? Called Microsoft support and they said to download system restore tool. Not sure that will fix it since I was able to go back to factory settings and there was no change.
It is almost like power button is stuck on as hitting volume + causes it to capture screenshot. Also.. can not get it to power off and stay off...it wants to reboot.
Any suggestions? Called Microsoft support and they said to download system restore tool. Not sure that will fix it since I was able to go back to factory settings and there was no change.