1. WPCentral Question's Avatar
    My app store isn't working and I tried looking up all the ways to make the error go away and it's still here. I erased some memory off my phone and I have some of my stuff backed up.The only problem is that I don't know how to reset my phone.
    10-15-2015 11:11 PM
  2. Pat5zero's Avatar
    Are you using a phone you have updated before or was it a phone with windows 8.1 with all you apps and contacts etc?
    I had a problem with no store and many other programs. I tried many things and read like you and found nothing. In frustration I reset the phone in settings/About. The phone restarted and the cogs labored away for 10-15 mins and then the screen said it was updating again and all of a sudden all the apps and everything worked.
    I think it has something to do with conflicting with existing settings and apps.
    This was the error message I received for reference.
    10-15-2015 11:40 PM

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