1. Kalibar300's Avatar
    Hi all,
    When I went sleep my phone was on 40+% battery but when I woke up he was dead. I tried to turn phone on but he didn't response(no vibration, no screen responde). I took battery out and I returned it back in phone, I plug in charger into phone and I turn phone on but it freezed on boot screen. After that I tried with flashing on WP8.0(by tut for Ativ S here, on this forum). And he again freeze on boot screen(now with WP8.0 boot screen). I tried with hard reset but nothing. Now I'm trying again with flashing but when I select .wp8 and .csc file I can't click on start button(I'm not sure why).
    What should I to do?
    10-23-2015 04:42 AM
  2. Zachary Boddy's Avatar
    Conduct a manual hard reset using the volume and power keys.
    1. Plug in your Ativ-S
    2. Turn off your Ativ-S by pressing the power button and holding it for a few seconds then scroll down to turn off the phone.
    3. Press the volume down key + power key to turn on the unit
    4. Still holding the volume down key, release the power key.
    5. Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
    6. Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
    7. Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
    10-23-2015 06:36 AM

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