11-04-2015 12:10 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I am running a Lumia 735 with build 10549 and am enrolled on the Windows Insider Fast Ring. I've done a soft reset and re-enrolled in Windows Insider Fast Ring. The installs don't complete downloading.

    Any thoughts?
    10-30-2015 06:22 PM
  2. MobileOperator's Avatar
    MobileOperator
    Mine is stuck at zero dont know what to do.
    freddiemac27 likes this.
    10-30-2015 06:34 PM
  3. raycpl's Avatar
    raycpl
    Ambassador
    Mine was stuck at 4% for ages.
    .. Try going to Store. I found several apps (outlook, groove, rate us, maps....) being updated but also not showing any progress, so I paused these and went back updating the TP. Took several tries. It took a while to go to 26%. Again, it got stuck for a long time. I think my line was slow though... I check the progress after and hour and it was at 67%.. darn. I went to sleep ... Woke up this morning and .. hooray!! My 920 is fast again!!!
    freddiemac27 likes this.
    10-30-2015 06:46 PM
  4. freddiemac27's Avatar
    freddiemac27
    Now "Downloading updates 22%". Fingers crossed. Again.
    raycpl likes this.
    10-30-2015 08:41 PM
  5. freddiemac27's Avatar
    freddiemac27
    "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)"
    10-30-2015 09:58 PM
  7. freddiemac27's Avatar
    freddiemac27
    Downloading updates 22%...again...hopeful again.
    10-30-2015 10:36 PM
  8. freddiemac27's Avatar
    freddiemac27
    Still at 22%...calling it a night. Hoping for a nice surprise when I wake up.
    10-31-2015 12:34 AM
  9. vipul W's Avatar
    vipul W
    same here and later it gives some error code which says ;some files missing'....
    freddiemac27 likes this.
    10-31-2015 06:53 AM
  10. vipul W's Avatar
    vipul W
    M facing the same problem,,, Guys any thoughts?
    freddiemac27 likes this.
    10-31-2015 06:54 AM
  11. freddiemac27's Avatar
    freddiemac27
    No luck on hard reset and then backing up from build 10549. I tried again by re-enrolling in Windows Insider Fast Ring, but again, I get the same errors for installing as before.
    10-31-2015 12:34 PM
  12. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    This shouldn't be needed, but perhaps you guys should downgrade to 8.1 using the windows devices recovery tool and then upgrade back to 10 :) will take some time tho
    10-31-2015 12:40 PM
  13. MobileOperator's Avatar
    MobileOperator
    I tried it too am thinking of skipping this build and see if the new one the upgrade bug is fixed, i did hard reset thrice, the build has become so responsive using 10549 on lumia 520.
    10-31-2015 01:34 PM
  14. manus31's Avatar
    manus31
    I set lock screen to never lock which speeded up the download and preparing to install part. Got this tip from Gabe auls twitter.
    ven07 likes this.
    10-31-2015 01:52 PM
  15. freddiemac27's Avatar
    freddiemac27
    Now resetting again to factory settings. I plan to install Windows 8.1 then enroll in Fast Ring. This is the last option I have...unless anyone knows any other ideas.
    ven07 likes this.
    10-31-2015 02:11 PM
  16. freddiemac27's Avatar
    freddiemac27
    I did a hard reset. Did an initial startup with Windows 8.1 with no restore to old backup. Somehow I reverted back to Windows 10, build 10549, the same one I was running before. Never saw it happen, it did. Re-enrolled in Windows Insider Fast Ring. Now stuck at "Downloading upates 21%".
    10-31-2015 03:24 PM
  17. MobileOperator's Avatar
    MobileOperator
    Still trying now its still stuck no progress
    10-31-2015 08:13 PM
  18. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Originally Posted by lloyiee
    Still trying now its still stuck no progress
    Any progress so far?
    11-02-2015 09:30 PM
  19. MobileOperator's Avatar
    MobileOperator
    Is this a bug on build 10581, that's causing download to get stuck or its the bug in the previous builds.
    11-03-2015 05:34 PM
  20. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Originally Posted by lloyiee
    Is this a bug on build 10581, that's causing download to get stuck or its the bug in the previous builds.
    No it's not a bug :) or at least not one that has been a problem for many users, but from time to time the update progress can get stuck and a soft reset can help it get back on track. I've been in the same position once or twice
    11-04-2015 12:10 PM
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