1. sunnybyday's Avatar
    My Nokia Lumia 1520 power button has suddenly stopped working. Things I have already tried are soft reset and hard reset without luck. I don't have the chive app installed which was supposed to cause this issue sometime ago. Also, I can do a soft reset - which means the power button works in some situations, just not with normal on/off operation. I am at the mercy of double tap to wakeup now :( Please help

    I am on windows 10 build 10586.
    11-19-2015 04:15 PM
  2. gpobernardo's Avatar
    All hardware, especially those with moving parts, are bound to fail eventually. It's possible that dust has accumulated in the contacts, preventing the efficient functioning of the button - try using a can of compressed DRY air for that.

    If cleaning doesn't work, then you may need to have that repaired in a service center, something that may not be really convenient at this point in time.
    11-20-2015 12:49 AM

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