1. nrsnick09's Avatar
    I'm sure this topic has been broached before and I apologize if it seems redundant. However, it's a new issue for me and I really need to find a way to do this quickly. I'm using a Nokia Lumia 635 and I have SMS backup turned on and I've searched the threads out there but they all seem to be 2-3 years old. I like the phone, I just can't find an app or specific instructions to get a file download of all incoming and outgoing messages. Can anyone help me please?
    12-03-2015 10:46 AM
  2. Pete's Avatar
    You can't.

    The "backup" feature here is more of a synchronisation in the same way as your email is synchronised. Its there for the situations where you might need to hard reset or change handsets and not lose your text message history in the way that you would have done back in the olden days.
    12-03-2015 10:51 AM

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