1. YKinase's Avatar
    I've been following tweets and messages on this board to try and find a solution for why I cannot update to the latest insider build. My experience, as well as several others, has been:

    Select Fast Ring in Insiders app
    Prompted to restart phone
    Search for update -> device is up to date
    Go back to Insiders app. Select About: Registered for Fast Ring
    Select Fast Ring again, Reboot, repeat

    The only solution I've read is a hard reset, reinstall Windows Insider and then it will pick up the latest build.

    I'm wondering how common this is and whether Microsoft will fix the problem. Has anyone with a 950 Dual SIM Unlocked US phone been able to update?
    12-08-2015 08:56 AM
  2. chchaheh's Avatar
    Yeah, I have had the same experience as you. I tried adding the phone to the fast ring multiple time with no update love. I really don't want to do a hard reset at this point.
    YKinase likes this.
    12-08-2015 09:03 AM
  3. Mark Kaplan's Avatar
    There's a few threads about this, all with the same comments. I've tweeted Gabe and a few others but no response. Quite a few 950/XL users are experiencing this.
    aximtreo and YKinase like this.
    12-08-2015 09:08 AM
  4. Chuck Foltz's Avatar
    Did they add the Dual sim version to the device recovery tool? I thought it was just standard 950/xl.
    12-08-2015 12:51 PM
  5. YKinase's Avatar
    Did they add the Dual sim version to the device recovery tool? I thought it was just standard 950/xl.
    WDRT recognizes my phone. It says firmware and OS are up to date.
    12-08-2015 12:55 PM
  6. robert peake's Avatar
    once you have installed the update dont you have to go to settings - update & security - phone update and then it installs the update.

    i downloaded and installed the update this evening on my dual sim, and can confirm that the software is showing ending .59. im based in the UK. i did checked the store for checking on updates on the apps and outlook mail and calculator were the two downloads showing there were updates.
    12-08-2015 03:16 PM

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