Missed call, iris scanner stays on, phone gets hot

[telomoyo]

Is anyone else experiencing this after a missed call? I've had my phone get really (uncomfortably) hot in my pocket after missing a call. When I checked, it was my iris scanner staying on right after the missed call, until I press the power button once then again to turn lock screen off. It has done this with every build...00, .11, .29, and now with .36. My wife's 950XL doesn't do this.

 

[Vijay_Anand]

That has happened to me twice so far - yesterday, and today. The 950 got unbearably hot and my skin was smarting for a couple of hours, at least, after I removed the phone from my pocket. I have disabled Windows Hello since and since then, the phone's been cool as a cucumber. And the battery life has been great, too.

 

[garyhartaz]

Yup, that happened to me too. At first I thought it was a visual notification feature but alas, why use a medium powered device such as the scanner to make the alert. Good job Microsoft! :winktongue:

 

[xrs22]

I get the iris scanner trying to look for me when I use the type c charger. Have to leave the screen on and not put it in lock screen.

 

[206Husky]

Iris scanner has stayed on for me once, can't recall if it was after a missed call or not.

 

[ronaldme]

Yup, that happened to me too. At first I thought it was a visual notification feature but alas, why use a medium powered device such as the scanner to make the alert. Good job Microsoft! :winktongue:

Do you know that Windows Hello is beta?

 

[garyhartaz]

Do you know that Windows Hello is beta?

Not sure what this has to do with the fact that the IRIS turns on when a call is missed? Windows Hello should have nothing to do with missed calls.

 

[Vijay_Anand]

Does anyone know if this issue has been fixed with the latest firmware and/or OS updates?

 

[DeathMoJo]

Does anyone know if this issue has been fixed with the latest firmware and/or OS updates?

Might be too early to really say but since have .63 I have not had this issue. I had it 2-3 times prior to it. Windows Hello also seems just a tad bit faster in recognizing me as well.

 

[slysy]

I get the iris scanner trying to look for me when I use the type c charger. Have to leave the screen on and not put it in lock screen.

I get something similar. Is there a fix other than turning off windows hello?

 

[Vijay_Anand]

Might be too early to really say but since have .63 I have not had this issue. I had it 2-3 times prior to it. Windows Hello also seems just a tad bit faster in recognizing me as well.

I will hopefully not have to face this problem once my phone gets .63. Appreciate your reply.

 

[DeathMoJo]

I will hopefully not have to face this problem once my phone gets .63. Appreciate your reply.

I hope so too, still going strong, been almost a week now with no issue.