I have an AT&T 640 Gophone that I have unlocked which seems to be working fine in most respects. The OS is win 8.1 update 2.
Recently I tried to capture a screen photo and found that while pressing the vol up and power buttons that nothing happens. The phone screen eventually changes to the "swipe down to shut off screen.
Photo Albums does not contain a Screenshot folder as well.
I have done a soft reset but still the problem exists.
Could this be caused by my unlocking the phone?
Any ideas how to fix the problem?
Recently I tried to capture a screen photo and found that while pressing the vol up and power buttons that nothing happens. The phone screen eventually changes to the "swipe down to shut off screen.
Photo Albums does not contain a Screenshot folder as well.
I have done a soft reset but still the problem exists.
Could this be caused by my unlocking the phone?
Any ideas how to fix the problem?