1. Windows Central Question's Avatar
    worked fine until a couple of days ago. It says it's connected but will not engage any other device. I also had recent problems with the sd card which I had to bin. Phone kept saying it did not recognise the data, lost music, photos and documents. Are these common problems in what at first appeared to be a great mid-range phone or have I bought a dud? 5 month old phone?
    12-24-2015 02:20 PM
  2. horseybob's Avatar
    Try a soft reset first. Most likely addressable with a hard reset. If not, then it's hw, so you'd then need to replace it under warranty
    01-30-2016 05:06 PM

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