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Windows Central Question
Windows 8 Phone password expired and not accepting old password to enter new one!!
I had my windows 8 phone (Lumia 920) set so that it will require me to change the password every so often. I did not change the password until the phone actually required my to enter a new password. So I entered my old password, new password and confirmed the new password. Now the phone is not accepting my old password for some reason, and started to keep locking me out. Now I'm at 128 minutes lock out.
I do not want to do a hard reset and setup my phone again from scratch. I also have some photos that are not on skydrive and do NOT want to lose them.
Is this a BUG in the phone? Does any one know?
Also is the keypad when providing a new password any different from the keypad used on the lock screen? Is that what's throwing my off may be? I'm confused and disappointed, as everything is pointing my to a BUG because I did not forget my password.
Any pointers will help. I would REALLY not want to have to reset my phone nor wait 500 or 1000 or 4000 minutes like others to try again!
Microsoft has to provide a solution these situations!
I had my windows 8 phone (Lumia 920) set so that it will require me to change the password every so often. I did not change the password until the phone actually required my to enter a new password. So I entered my old password, new password and confirmed the new password. Now the phone is not accepting my old password for some reason, and started to keep locking me out. Now I'm at 128 minutes lock out.
I do not want to do a hard reset and setup my phone again from scratch. I also have some photos that are not on skydrive and do NOT want to lose them.
Is this a BUG in the phone? Does any one know?
Also is the keypad when providing a new password any different from the keypad used on the lock screen? Is that what's throwing my off may be? I'm confused and disappointed, as everything is pointing my to a BUG because I did not forget my password.
Any pointers will help. I would REALLY not want to have to reset my phone nor wait 500 or 1000 or 4000 minutes like others to try again!
Microsoft has to provide a solution these situations!