1. obakir's Avatar
    when try to search for something as usual: one click on the search button, Cortana opens, then type something, use the arrow or the web search touch button; Cortana closes itself! I did two soft resets, (long pressing the power button, that's what it does right?) Same behavior. web search suggestions are working fine. whenever I click on one of them it closes itself. Anyone else having this problem? I think it just started today.

    I have unlocked 950/dual-sim/usa/ build xx.29 / no firmware upgrade.

    happens both on wifi and lte. I tested the internet connection on both.

    when I open edge and do the search in the address line it works, opens bings for the search phrase. Am I going crazy or what? This used to work right?
    12-30-2015 06:43 PM
  2. BaritoneGuy's Avatar
    Did it ever work on the 950? Have a look at the language settings to make sure everything is in order.
    12-30-2015 07:21 PM
  3. obakir's Avatar
    I think it did. language settings seem to be ok
    12-30-2015 07:39 PM
  4. bittercold's Avatar
    This is happening on both of my ATT 950s. Might be a server issue.
    12-30-2015 08:30 PM
  5. Xerxes10's Avatar
    Same thing on my 950, also started today. Crashes with every query.
    12-30-2015 11:25 PM
  6. soil2oil's Avatar
    All day today same problem, soft reset multiple times, no help
    12-30-2015 11:55 PM
  7. cba191's Avatar
    Same thing here. 950xl dual sim.
    12-30-2015 11:56 PM
  8. JANGEL13's Avatar
    Same with me on my One M8 running win 10
    Chef316 likes this.
    12-31-2015 12:05 AM
  9. big_tweeties's Avatar
    unlocked 950 dual, tmo, .29.

    This started happening to me as well ever since the MicrosoftMDG update today.
    12-31-2015 12:52 AM
  10. Chef316's Avatar
    Same thing on my Lumia 925 running Windows 10 Mobile
    12-31-2015 12:54 AM
  11. Helgeckel's Avatar
    Same issue for me: 950, unlocked, german-single SIM, build xx.29, with DMG update
    12-31-2015 04:13 AM
  12. Tim Maggi's Avatar
    also has just started for me. that is what brought me here now. voice works fine but if i type to search it closes itself out. really disappointed with this phone thus far. die hard windows user and seems to be problem after problem. first it took 3 hard resets to fix my battery and now this crap out of nowhere. hopefully an update will fix this quickly.
    12-31-2015 05:57 AM
  13. jeffchapik's Avatar
    Same thing here on my 920. It must be a server side issue.
    12-31-2015 08:47 AM
  14. JANGEL13's Avatar
    I just tried mine again and it's working now
    12-31-2015 10:29 AM
  15. Derausgewanderte's Avatar
    what fixed it for me on three phones with W10M (640, 640XL and 920) was to disable location under quick setting, search something, then enable it again. Hasn't crashed since then.
    Last edited by Derausgewanderte; 12-31-2015 at 01:06 PM.
    oranjoose and jeffreymclean like this.
    12-31-2015 12:09 PM
  16. Zeem Frostmaw's Avatar
    My Lumia 950 crashes Cortana when and only when I type 'Lumia' or any of the letters leading up to that word. But anything else works as intended. I beleive it's related to a botched uninstall of Lumia Help & Tips though.

    My Lumia 920 on 8.1 does not crash on any terms I've discovered so far.
    12-31-2015 12:55 PM
  17. big_tweeties's Avatar
    It helped when I rebooted my phone.
    12-31-2015 01:30 PM
  18. obakir's Avatar
    months later, updates later, still the same problem happening :/ I'm not sure if it is related but the lock screen is consuming %20 of the batter.
    03-29-2016 05:48 PM
  19. obakir's Avatar
    Just installed, 10586.318. Still the same problem. So annoying that you write a long search phrase and cortana closes itself. All your writing is gone, you have to type again.

    Keyboard issue still persist. Sometimes, after the first word it doesn't register any words. you have to pull down the keyboard and pull up again, only to be able to write another word. I keep on doing this to write a simple sentence. It basically quadruples the writing time.

    I have a feeling both problems are related to intermittent internet connection. T-mobile is shaky, and lumia wi-fi has problems too. I don't have proof but that's my gut feeling. And I still can't believe not a lot of people report these issues. I don't have a lot of third party apps. I'm a pretty standard user, no insider builds or anything. Did a fresh install when I first got the phone (didn't migrate data from win. 8.1)
    05-11-2016 04:23 PM

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