1. bertie11's Avatar
    I was trying to set up another mail account and while I was trying to correct a wrong character it suddenly changed screen to say it was trying to sync to that account even though I hadn't finished setting it up. So now, that account is greyed out and is syncing (trying to). I now need to either get into that account in order to edit it or to delete it.

    Lumia 535.

    Thanks.
    01-05-2016 06:45 AM
  2. Pete's Avatar
    Put the phone into flight mode and reboot it. When the phone turns back on, you'll be able to delete the account (flight mode will prevent it starting to sync when the phone turns on).
  3. Pete's Avatar
    Put the phone into flight mode and reboot it. When the phone turns back on, you'll be able to delete the account (flight mode will prevent it starting to sync when the phone turns on).
    Ed Boland likes this.
    01-05-2016 06:56 AM
  4. Ed Boland's Avatar
    Windows Phone 8.1 or Windows 10 mobile?
    01-05-2016 06:56 AM
  5. bertie11's Avatar
    That did the trick, thank you Pete!

    Ed, it is an 8.1.

    I'm learning something new every day!
    01-05-2016 08:37 AM
  6. Pete's Avatar
    It would be the same solution for both systems. Glad it worked for you/
    01-05-2016 08:41 AM
  7. Bagzton's Avatar
    I need help too concerning Outlook Mail. Has to do with the tile. Mail count stays at 22 even after I've read all mails. How do I get rid of this? Unpinning and re-pinning the tile didn't fix it.
    01-05-2016 08:44 AM
  8. Pete's Avatar
    I need help too concerning Outlook Mail. Has to do with the tile. Mail count stays at 22 even after I've read all mails. How do I get rid of this? Unpinning and re-pinning the tile didn't fix it.
    Unpin, perform a manual resync, and then re-pin, making sure that you're pinning the inbox. Outlook seems to have a funny habit of pinning other folders for some reason.
    01-05-2016 08:49 AM
  9. Bagzton's Avatar
    Thanks! That fix, it Pete.
    But what's the difference between pinning Outlook Mail (from app list) and pinning the inbox from Outlook Mail? I use just one mail.
    01-05-2016 09:28 AM
  10. Pete's Avatar
    For one email address? I'm not sure. I have three, so pin all of the inboxes separately.
    01-05-2016 09:30 AM
  11. Bagzton's Avatar
    Hmm. Okay
    01-05-2016 05:57 PM

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