1. drummerguy1986's Avatar
    My Lumia 640 screen went black with the os still working behind it. I sent it off to an authorized service center as per instructions from microsoft. I sent it on 12-21-15 and they received it on 12-28-15. It is now 1-6-16 and the status of the repair on microsoft's site says it is still not received into the service center.......so I'm just wondering if I should continue to wait or call either the service center or microsoft. What do you think?
    01-06-2016 01:02 PM
  2. Guytronic's Avatar
    I'd call them for a status.
    01-06-2016 01:21 PM
  3. drummerguy1986's Avatar
    Call the service center or microsoft?
    01-06-2016 01:24 PM
  4. Guytronic's Avatar
    Call the service center or microsoft?
    Call whomever is supposed to have your phone.
    libra89 likes this.
    01-06-2016 01:35 PM
  5. mewcatchew's Avatar
    I believe I got mine back in 7 days total time (might have been 10). Maybe there is a longer wait because of holidays though. You have a documented trail which is good and you're covered. Definitely call/email about the status.
    libra89 likes this.
    01-08-2016 09:11 AM

Similar Threads

  1. People making fun of my Lumia 950 at the movies
    By joseacta in forum Windows Phones
    Replies: 37
    Last Post: 01-06-2016, 09:53 PM
  2. Nokia lumia 635 error update
    By RememberTheBeat in forum Windows 10
    Replies: 0
    Last Post: 01-06-2016, 12:50 PM
  3. Will Downgrading Windows 10 to Windows 8.1 will delete my dat?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-06-2016, 12:11 PM
  4. My test L930 WP10/WP8.1 vs Moto G
    By captaincalamity in forum Windows 10
    Replies: 0
    Last Post: 01-06-2016, 11:43 AM