1. Windows Central Question's Avatar
    (lumia 720)
    My screen got hanged and the screen looks like the TV screen when there is no channel visible from cable.
    I am not able to switch off or use it. I dont know what to do with it.
    and also my power button is broken so i can't do a physical soft reset (power+vol. down).
    is there any other way to reboot my phone? all i have to do is wait until the battery empty, but it takes 1-2 days guys pls help me.
    01-29-2016 09:29 AM
  2. charlatan1978's Avatar
    If your phone hangs then I would look to do a hard reset.
    As for switching the phone off without the power button, there isn't a way as far as I know.
    Personally with the power button broken I think you're flogging a 'dead horse' with your phone.
    RumoredNow likes this.
    01-29-2016 09:35 AM
  3. TechFreak1's Avatar
    If your phone hangs then I would look to do a hard reset.
    As for switching the phone off without the power button, there isn't a way as far as I know.
    Personally with the power button broken I think you're flogging a 'dead horse' with your phone.
    Nope, all is not lost and you can use the power button. just depends how it's broken.

    OP, Just imagine that you turning your phone off, press down the button pretty hard for 40 seconds and swipe down the screen. I had a similar issue pre-portico with my L920.
    01-29-2016 10:01 AM
  4. charlatan1978's Avatar
    Nope, all is not lost and you can use the power button. just depends how it's broken.
    Well the OP does say they can't use it and they are unable to soft reset the phone, so I am assuming that it is totally broken.
    01-29-2016 10:24 AM
  5. TechFreak1's Avatar
    Well the OP does say they can't use it and they are unable to soft reset the phone, so I am assuming that it is totally broken.
    Best not always assume :) there are always work arounds providing you have the tools and knowledge ;).

    How do you think, repair shops fix these sort of issues .
    01-29-2016 10:26 AM
  6. charlatan1978's Avatar
    Best not always assume :) there are always work arounds providing you have the tools and knowledge ;).
    But you cannot force a broken power button to turn off? Regardless of knowledge!


    How do you think, repair shops fix these sort of issues
    By replacing the microswitch for the power button...
    01-29-2016 10:30 AM
  7. Deepak's Avatar
    I have had the same problem several times since upgrading to W10M. The power button, which seems to be not working, does work actually. Just press it and hold for a few seconds until the screen goes blank and restarts after a short vibration. Else remove the battery if it's removable.
    01-29-2016 10:39 AM
  8. TechFreak1's Avatar
    But you cannot force a broken power button to turn off? Regardless of knowledge!
    .
    Like i said it depends how it's broken .

    By replacing the microswitch for the power button...
    Lol, I'm aware, it was a rhetorical question :).
    01-29-2016 10:44 AM
  9. charlatan1978's Avatar
    Ok, I'm not sure how holding a broken power in for longer can make it work.
    My understanding of the OP's problem is that there are two problems, a phone that hangs periodically and a faulty power button.
    Any how this is all a bit irrelevant unless the OP joins the forum and gives a bit more info.
    01-29-2016 11:07 AM
  10. TechFreak1's Avatar
    Ok, I'm not sure how holding a broken power in for longer can make it work.
    My understanding of the OP's problem is that there are two problems, a phone that hangs periodically and a faulty power button.
    Any how this is all a bit irrelevant unless the OP joins the forum and gives a bit more info.
    Yup, it is irrelevant to discuss this any further without any input from the OP.
    01-29-2016 04:11 PM

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