1. Windows Central Question's Avatar
    Hi guys
    just bought a new Microsoft 550 cz its windows 10 and its awesome compare to my other lumia 535 . any ways my question is when i call the toll free number to ask some question they tell me to enter my imei number and after entering the number they say sorry its not registered . i don understand how im suppose to talk to the executive as after that the call is disconnected .
    Can i know what wrong im i doing please
    thanks
    Jowell pereira
    02-08-2016 03:13 AM
  2. gpobernardo's Avatar
    May we know why you are calling Microsoft (through their toll-free number)?

    I have experienced the same issue - however, the service center where I brought my phone (not a Lumia 550) recognized the IMEI number of the device.

    You may create a Windows Central account to Reply in this thread.
    RumoredNow likes this.
    02-08-2016 03:32 AM

Similar Threads

  1. 1520 W10 power and camera buttons not working.
    By ricardp23 in forum Windows Phones
    Replies: 0
    Last Post: 02-07-2016, 10:54 PM
  2. Backup of Lumia 1520 not possible?
    By Windows Central Question in forum Windows Phones
    Replies: 1
    Last Post: 02-07-2016, 06:35 PM
  3. Replies: 2
    Last Post: 02-07-2016, 09:42 AM
  4. Touch screen not working - keyboard randomly off?
    By Windows Central Question in forum Other Brands
    Replies: 0
    Last Post: 02-07-2016, 07:08 AM
  5. Why aren't I receiving updates on my Lumia 950 XL - Dual SIM?
    By Windows Central Question in forum Windows Phones
    Replies: 4
    Last Post: 02-07-2016, 05:26 AM
LINK TO POST COPIED TO CLIPBOARD