Lumia 1020: Video works intermittently

[oceanclub]

My wife's Nokia Lumia 1020 still works like a champion, except that she can't take video.

I can switch on the "Lumia Camera" app fine, and use the rotary symbols at the right to switch to video mode. However, quite frequently, pressing the video symbol will not start recording; the countdown will stay at 00:00. This only happens sometimes though. There's 20GB free so storage isn't the issue.

Regards,

P.

 

[gpobernardo]

This has happened to my L1020 (back in Windows Phone 8.1), a few weeks before it started to fail taking pictures and then fail to boot up entirely (boot error).

Have you tried using a different camera app to record videos?