02-19-2016 01:23 PM
tools
  1. GaRy Ong's Avatar
    GaRy Ong
    (not able to soft/hard reset, NSRT does not detect the phone)
    -when charging will light up windows logo for 4 seconds.after that no respond again..
    -any solution to fix it?urgent
    02-19-2016 12:45 PM
  2. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    One of the hardware parts is fried.. You could look into changing the battery, but that doesn't have to be the culprit. It could also be the motherboard. In any case the problem isn't software so the solutions you tried won't have any impact
    vivek kumar20 likes this.
    02-19-2016 01:23 PM
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