950XL wifi problems, keeps dropping connection to 5.0GHz network

[Nevil Alekov]

950XL wifi problems, keeps dropping connection to 5.0GHz network,I have other nokia 930 work perfect with the same router.where is the problem with 950xl_

 

[phgerin]

I have the same problem.

 

[Nevil Alekov]

 

[Nevil Alekov]

but after reboot the phone work max. 30min. and then again the same problems-lost wi-fi access.....,NO AVAILABLE NETWORK

 

[Nevil Alekov]

after update for W 10.1.2.16.7 working perfectly with two frequency

 

[Nevil Alekov]

I made two factory restore but any succed.

 

[Nevil Alekov]

...have anybody some idea?
thanks friends

 

[Mad Cabbie]

5gz is super reliable for me. I have had no WiFi issues at all on a 950xl. Son has a 950 and he hasn't had any issues either.

Have you tried setting the router to a different channel? Although 5gz is less susceptible to interference, the signal isn't as robust. I could lose it between the router and being 20ft away!. I now have an extender upstairs and no issues since. The whole house is covered now.

 

[signal-2-noise]

This is a known issue. I've had the same problem since getting the 950XL over a month ago. My Lumia 930 does not exhibit the same issue with the 5GHz band. I have a very good router (ASUS RT-N66U) and no other device that can connect to 5GHz has a problem doing so.

 

[Nevil Alekov]

thanks @Mad Cabbie for your reply,now I have channel 106,wich is better,I can change

 

[Nevil Alekov]

thank you for your reply,now I have original router from Movistar Spain,work with two wi-fi network,one normal and second with 5ghz,is the problem when I use the sames passwd for wlan?

 

[Nevil Alekov]

thank @signal-2-noise you for your reply,now I have original router from Movistar Spain,work with two wi-fi network,one normal and second with 5ghz,is the problem when I use the sames passwd for wlan?

 

[emigrating]

My 950XL doesn't even see my 5G network. Wife's 950 works fine as does my old 1520..

 

[da1stprince]

i noticed the same issue with 5hz connection

 

[Mad Cabbie]

thank @signal-2-noise you for your reply,now I have original router from Movistar Spain,work with two wi-fi network,one normal and second with 5ghz,is the problem when I use the sames passwd for wlan?

I run the same password on both.

My 930 was a nightmare on 5ghz. Always dropping out and the 'not able to access internet' message, or the go to browser message.

 

[Nevil Alekov]

I have also nokia 930 and work perfect with the same router from Movistar Spain on 5ghz.

 

[erzhik]

Same problem for mine. Going into airplane mode and out usually fixes it without a need to reboot.

 

[emigrating]

My 950XL doesn't even see my 5G network. Wife's 950 works fine as does my old 1520..

Right. So I had some spare time yesterday to investigate this in more detail and here's what I found.

I have an Asus RT-AC68U router, configured as a dumb access point (AP) running on AsusWRT-Merlin. This was configured to automatically select Wi-Fi channels and it had decided channel 149 was the one to use. Channel Bandwidth was also set to auto (or rather 20/40/80) and it chose 80MHz.

As far as I could tell all my devices worked fine with this, a number of Surface's and Surface Pro's, gaming consoles, smart TVs, phones etc. All would see and work with the existing setup. Then I bought a 950XL when they were first released and nope, no senor, no dice - there is no 5GHz network available.

Like, literarily no 5GHz network available at all in my location. I even used various WiFi tools on the phone to make sure. I figured it was a firmware issue and would be patched at some point, but it never was.

So, like I said, I had some free time yesterday and I again went back to the Wifi Tool app and I suddenly realized it would only show certain channels when analyzing the spectrum. Basically, it would go to channel 140 (5700MHz) but no further. I quickly changed channels on the router from Automatic to channel 116 and my phone saw and connected to the network instantly. I then continued playing around with the channels and found that my phone would see interference when I selected channel 144 but it was unable to connect, anything higher was completely invisible. I ended up locking it at channel 112 (5560MHz) in the end as that seemed to give the best signal. In terms of actual speed both my 2.4G and 5G network locks at 300Mbps.

It seems like signal strength has gone down overall in my house using this channel though, so I may just put it back to 149 and call it a day.

 

[Nevil Alekov]

I want say that at worst my purchase is this nokia 950 xl,very,very bad phone and so much cost,I cant more used,always bugs after bugs,camera,wi-fi,apps,sounds for apps,etc...

 

[ale2999]

Anyone found a solution?