Lumia 950 Hello possible bug

duncanellis123

New member
Feb 27, 2016
1
0
0
Visit site
I've bought a Lumia 950 and was testing out the Windows Hello feature. By accident, as it was trying to verify me, I slid up the screen with my finger and it allowed me access without being authenticated.
Anyone else seen this?

Realistically, the system is useless if this is the case because it doesn't prevent access. Only when Hello fails and asks you to enter a PIN does it wait to verify you

Duncan
 

BLKahuna

New member
Aug 7, 2012
58
0
0
Visit site
Sadly, I think Hello on the L950 suffers from very bad implementation. When I have it turned off (just a PIN to unlock), I unlock my phone and if I pick it up at any time during the timeout all I have to do is slide the screen up to get in - I don't have to re-enter the PIN.

With Hello, every time I turn the phone on, it looks for me.

For example let's say I have Hello turned off, only the PIN for security and the phone set to remain unlocked for 5 minutes.

I unlock the phone with my PIN, do some stuff and turn it off. If I come back 3 minutes later and turn it on, it doesn't ask for the PIN again (because it's less than 5 minutes), I just have to slide the screen up to get in.

Now let's say all the same except Hello is turned on.

I unlock the phone with my eye, do some stuff and turn it off. If I come back 3 minutes later and turn it on, it starts looking for my eye again. Yes, I can just slide the screen up and get in but it shouldn't even pretend to require authentication again. When it does, it confuses me if I'm not thinking and uses battery to fire up the infrared camera and red light.

More infuriating is that some events that "wake up" the phone (e.g. receiving an email\text or other notifications) seem to turn Hello on and even though I may not even be in the room and certainly haven't interacted with my phone in any way, it's sitting there looking for me.

Bottom line is that when I have Hello on, my battery drains in half the time due to all the time Hello is looking for me when it shouldn't be. Hello should work exactly the same as just using a PIN but allow one more option for authenticating.
 

RuleOfSines

New member
Dec 2, 2012
274
0
0
Visit site
I've bought a Lumia 950 and was testing out the Windows Hello feature. By accident, as it was trying to verify me, I slid up the screen with my finger and it allowed me access without being authenticated.
Anyone else seen this?

Realistically, the system is useless if this is the case because it doesn't prevent access. Only when Hello fails and asks you to enter a PIN does it wait to verify you

Duncan

The way they did it is confusing, the Hello feature will show up even if the configured timeout hasn't expired. If you set your phone to require a passcode every time it will make more sense. The default is 15 minutes I think.
 

Dewg

New member
Oct 29, 2012
430
0
0
Visit site
A friend of mine has an Android phone + Microsoft Band 2. Apparently there is a security feature that if the Band is connected to the phone, it can bypass security and allow him to unlock the phone without a PIN. It was enabled by default and he struggled trying to find out why his phone stopped asking for a PIN when he had one setup.

Do you have the Band? If so, perhaps that's a feature on Windows Mobile as well?
 

Members online

Forum statistics

Threads
323,278
Messages
2,243,563
Members
428,054
Latest member
BevitalGlucoPremium