I have been having some serious issues with my dual sim 950 xl since updating to OS .122, and firmware 38.
My camera and photo app stopped working reliably. when I took a photo, it took forever to show up in the photo app. the color of the photographs were horribly orange, and if I took more than 7 pictures in a short time, the phone would shut down, and could only be restarted by removing the battery............grrrrrrrrrr......
Groove music would not stayed signed in. if while listening to music, and I answered a call, it would log out, and would take sometimes up to 5 minutes to relog in........double grrrrrrrrrrrrr........
I was getting random shutdowns unrelated to the camera, (even at night while it was plugged in and charging............and for the 1st time since I've had the phone, (November 2015), I was really losing faith in the whole mobile 10 experience.
Last night I decided to do a hard reset, and install clean, not from my backups.
I have to say, the phone is now a completely different reliable machine! all camera and groove issues have disappeared, the phone has been running smoothly all day. and battery life seems to have improved as It is telling me that I am now getting 31 hours on a full charge!
When I had originally set up the phone, I did it with a back up from a windows 8.1 lumia 925. When I did a hard reset back in January to get the latest firmware available at that point, I also used my back up.
This time, I did it clean, and I am so glad I did. It takes the same amount of time to set up the phone clean, or from a backup.
My recommendation to all those experiencing issues with your phone, particularly after updating to OS .122, and firmware 38, is to do a clean reset.
Yesterday I was going to throw the phone out the window.....today, it is truly performing as the best phone I have ever owned!
My camera and photo app stopped working reliably. when I took a photo, it took forever to show up in the photo app. the color of the photographs were horribly orange, and if I took more than 7 pictures in a short time, the phone would shut down, and could only be restarted by removing the battery............grrrrrrrrrr......
Groove music would not stayed signed in. if while listening to music, and I answered a call, it would log out, and would take sometimes up to 5 minutes to relog in........double grrrrrrrrrrrrr........
I was getting random shutdowns unrelated to the camera, (even at night while it was plugged in and charging............and for the 1st time since I've had the phone, (November 2015), I was really losing faith in the whole mobile 10 experience.
Last night I decided to do a hard reset, and install clean, not from my backups.
I have to say, the phone is now a completely different reliable machine! all camera and groove issues have disappeared, the phone has been running smoothly all day. and battery life seems to have improved as It is telling me that I am now getting 31 hours on a full charge!
When I had originally set up the phone, I did it with a back up from a windows 8.1 lumia 925. When I did a hard reset back in January to get the latest firmware available at that point, I also used my back up.
This time, I did it clean, and I am so glad I did. It takes the same amount of time to set up the phone clean, or from a backup.
My recommendation to all those experiencing issues with your phone, particularly after updating to OS .122, and firmware 38, is to do a clean reset.
Yesterday I was going to throw the phone out the window.....today, it is truly performing as the best phone I have ever owned!