my 950xl mysterically becomes a "000-88" after the 14283 update

peter leung 10586

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mine was a "000-hk" before. I bought it in hong kong. after the latest fast ring preview build update, it becomes a "000-88", which means an international variant.

I just updated it for a while so haven't tested it thoroughly. some weird things noticed:

1, no cellular data! even I have data in my plan, I can't connect my phone to internet via cellular data

2, default home screen layout different from the hong kong variant

3, pre-installed apps are different too

4, most noticed, a strange message displayed during initial setup process:

connecting phone...

provision this device

we are setting up your phone so that it connects to the cellular network. it might take a little while so feel free to come back in a minute or two..

anyone encountered this situation?
 

peter leung 10586

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Now that is weird, did you have your sim installed in the phone when you did the update?
yes. sim was installed. let me tell the whole story.

at first, I updated it from 14267 to 14283. the update process completed without any error. but shortly I discovered I can't connect to cellular data. so I gave it a factory reset.

after the spinning gears thing, I got to the initial setup screen. the first language and region appeared was "traditional chinese (hong kong)", which was normal to me because my 950xl was a hk-variant. I switched it to "English (united states)" as usual. the phone restarted. the initial setup process continued. then I saw the weird message "we are setting up your phone...". after the setup process completed, I found the phone still couldn't connect via cellular network. besides, the default home screen was different from the one I used to see after reset.

I took out the sim, reset the phone again.

after the spinning gears and the initial setup process, finally come the home screen, which was the one I used to see after reset! shazam, scmp, flipboard and amazon were pre-installed which was normal for an hk-variant. but, even I inserted the sim back, the cellular connection still failed. I forgot to check the advanced info this time. I am not certain it was an 000-hk or an 000-88 in this situation. I gave it a hard reset again.

now it is an 000-88. I connected it to wifi and updated all apps. it behaves normally except it can't connect to cellular network. it can receive phone calls and sms. I can use WhatsApp. everything seems fine. I decided to test it for one day or two. after that I think I need to roll back to 10586 due to the cellular network issue. I don't know what is happening regarding this issue. I will report this via insider hub.
 

TechFreak1

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yes. sim was installed. let me tell the whole story.

at first, I updated it from 14267 to 14283. the update process completed without any error. but shortly I discovered I can't connect to cellular data. so I gave it a factory reset.

after the spinning gears thing, I got to the initial setup screen. the first language and region appeared was "traditional chinese (hong kong)", which was normal to me because my 950xl was a hk-variant. I switched it to "English (united states)" as usual. the phone restarted. the initial setup process continued. then I saw the weird message "we are setting up your phone...". after the setup process completed, I found the phone still couldn't connect via cellular network. besides, the default home screen was different from the one I used to see after reset.

I took out the sim, reset the phone again.

after the spinning gears and the initial setup process, finally come the home screen, which was the one I used to see after reset! shazam, scmp, flipboard and amazon were pre-installed which was normal for an hk-variant. but, even I inserted the sim back, the cellular connection still failed. I forgot to check the advanced info this time. I am not certain it was an 000-hk or an 000-88 in this situation. I gave it a hard reset again.

now it is an 000-88. I connected it to wifi and updated all apps. it behaves normally except it can't connect to cellular network. it can receive phone calls and sms. I can use WhatsApp. everything seems fine. I decided to test it for one day or two. after that I think I need to roll back to 10586 due to the cellular network issue. I don't know what is happening regarding this issue. I will report this via insider hub.

Yup something definitely went awry somewhere, I wonder what version you will get through WDRT :confused:.

Keep us posted!
 

Mr Hyde

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I don't mean to point out the obvious but since I wasn't receiving cellular data at one point after installing one of the insider builds I thought I'd mention it.
Did you check to see if cellular data has been switched off? I don't remember which build it was but someone sent me a text with a photo attached and it wouldn't download. it took me about 30 minutes to figure out that cellular data had somehow been switched to off
 

peter leung 10586

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Yup something definitely went awry somewhere, I wonder what version you will get through WDRT :confused:.

Keep us posted!
it should be the latest production build 10586.xx.

except for the cellular issue, I like this build and the "000-88". it is simpler than the "000-hk". pre-installed apps are less. home screen default layout is more informative. below is the default home screen of "000-88":

wp_ss_20160311_0001.jpg

if you want to see the default home screen of "000-hk", just look at my icon in this forum....
 

peter leung 10586

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I don't mean to point out the obvious but since I wasn't receiving cellular data at one point after installing one of the insider builds I thought I'd mention it.
Did you check to see if cellular data has been switched off? I don't remember which build it was but someone sent me a text with a photo attached and it wouldn't download. it took me about 30 minutes to figure out that cellular data had somehow been switched to off
yes I have checked this. I tried toggle the cellular data off and on. I tried restricting the max speed to 3G or even 2G. all no luck. the indicator of cellular data in notification center is "on".
 

sinime

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I'm wondering if you need to manually enter your carrier's info for the cellular data? My wife had an issue on her 830 where when she hadn't used it for a couple of months, putting her sim back in allowed her to make calls and get SMS, but she had no cellular data... Once I copied the settings from my ATT phone to hers, cell data started working again.
 

peter leung 10586

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I'm wondering if you need to manually enter your carrier's info for the cellular data? My wife had an issue on her 830 where when she hadn't used it for a couple of months, putting her sim back in allowed her to make calls and get SMS, but she had no cellular data... Once I copied the settings from my ATT phone to hers, cell data started working again.
thanks for your advice. i'll investigate it tomorrow. if I can fix this issue, i'll keep using this build and the "000-88" status.
 

TechFreak1

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it should be the latest production build 10586.xx.

except for the cellular issue, I like this build and the "000-88". it is simpler than the "000-hk". pre-installed apps are less. home screen default layout is more informative. below is the default home screen of "000-88":

View attachment 123521

if you want to see the default home screen of "000-hk", just look at my icon in this forum....

I should have clarified, I was referring to the variant version :).

I thought you had already checked your APN settings, hence why I didn't ask.
 

midnightfrolic

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Is it a single or dual SIM variant? I am assuming a single SIM since I do not see the SIM2 in the upper left corner. If it's a dual SIM, try in the other SIM slot. Otherwise I'd try a total WDRT nuke it.

What you could do is try to change the device product code to the 000-HK variant, run WDRT. It will put it back to 000-HK firmware/software.

HOW TO CHANGE YOUR PRODUCT CODE HERE:

http://forums.windowscentral.com/mi...firmware-update-you-can-get-now-new-post.html


PRODUCT CODES HERE:

http://forums.windowscentral.com/microsoft-lumia-950-xl/410219-list-product-codes-lumia-950xl.html
 

peter leung 10586

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Is it a single or dual SIM variant? I am assuming a single SIM since I do not see the SIM2 in the upper left corner. If it's a dual SIM, try in the other SIM slot. Otherwise I'd try a total WDRT nuke it.

What you could do is try to change the device product code to the 000-HK variant, run WDRT. It will put it back to 000-HK firmware/software.

HOW TO CHANGE YOUR PRODUCT CODE HERE:

http://forums.windowscentral.com/mi...firmware-update-you-can-get-now-new-post.html


PRODUCT CODES HERE:

http://forums.windowscentral.com/microsoft-lumia-950-xl/410219-list-product-codes-lumia-950xl.html
it's a single sim variant.

problem solved. I deleted the APN and added a new one again. the phone can connect to cellular data then. problem solved. though don't have idea what happened.

I love this build and I love the "000-88" status of my 950xl.
 

peter leung 10586

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I have been using 950xl since nov-2015. it was bought in hong kong. it was a hk variant. it showed "000-hk" in advanced info before the 14283. i am familiar with what a hk variant behaves. many many subtle differences between 000-hk and 000-88.

the difference emerges first is the message "connecting your phone.." message during the initial setup process. 000-hk doesn't have that.

i like to sign-in after all apps have been updated so i did not sign-in during the initial setup process. i skipped when it prompted me to sign-in. in 000-88, even if i didn't sign in, the "setup Cortana" page still emerged. in 000-hk, no "setup Cortana" page appeared if you didn't sign in.

then it comes the home screen. as you can see in my profile pic, the 000-hk default home screen contains some useless tiles in my opinion. the "continuum" tile is useless. i am a heavy user of continuum. i use my 950xl as a computer in my work. i connect it to the dock 8 hours per day but i never touch the "continuum" tile. continuum mode establishes automatically every time i connect my phone to the dock. it just happens automatically. no need to set anything. no need to tap that "continuum" tile. what's the point of placing a continuum tile there? i don't understand.....

000-88 default home screen doesn't have the continuum tile.

another useless tile is the "camera". 950xl have physical camera button. i use that physical button every time i need camera. i never tap that camera tile.

000-88 default home screen doesn't have the camera tile.

besides these two, there are lumia creative studio, fitbit and lumia help+tips at the bottom of 000-hk's default home screen. i seldom use them. i use fitbit but i do not need to check it frequently. 000-88 default home screen doesn't have the lumia creative studio, fitbit and lumia help+tips tiles.

next to the "money" tile, 000-hk places the "news" while 000-88 places the "weather". the latter is more useful as a tile.

000-hk pre-installs amazon, south china morning post, gameloft hub, shazam. you will see them after a factory reset. 000-88 doesn't come with them.

in my view, the 000-88 is more "clean". i asked a question about how to get it:

http://forums.windowscentral.com/mi...13610-where-can-i-buy-000-88-lumia-950xl.html

finally i get it, mystically.

wp_ss_20160312_0001.jpg
 

TechFreak1

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I have been using 950xl since nov-2015. it was bought in hong kong. it was a hk variant. it showed "000-hk" in advanced info before the 14283. i am familiar with what a hk variant behaves. many many subtle differences between 000-hk and 000-88.

the difference emerges first is the message "connecting your phone.." message during the initial setup process. 000-hk doesn't have that.

i like to sign-in after all apps have been updated so i did not sign-in during the initial setup process. i skipped when it prompted me to sign-in. in 000-88, even if i didn't sign in, the "setup Cortana" page still emerged. in 000-hk, no "setup Cortana" page appeared if you didn't sign in.

then it comes the home screen. as you can see in my profile pic, the 000-hk default home screen contains some useless tiles in my opinion. the "continuum" tile is useless. i am a heavy user of continuum. i use my 950xl as a computer in my work. i connect it to the dock 8 hours per day but i never touch the "continuum" tile. continuum mode establishes automatically every time i connect my phone to the dock. it just happens automatically. no need to set anything. no need to tap that "continuum" tile. what's the point of placing a continuum tile there? i don't understand.....

000-88 default home screen doesn't have the continuum tile.

another useless tile is the "camera". 950xl have physical camera button. i use that physical button every time i need camera. i never tap that camera tile.

000-88 default home screen doesn't have the camera tile.

besides these two, there are lumia creative studio, fitbit and lumia help+tips at the bottom of 000-hk's default home screen. i seldom use them. i use fitbit but i do not need to check it frequently. 000-88 default home screen doesn't have the lumia creative studio, fitbit and lumia help+tips tiles.

next to the "money" tile, 000-hk places the "news" while 000-88 places the "weather". the latter is more useful as a tile.

000-hk pre-installs amazon, south china morning post, gameloft hub, shazam. you will see them after a factory reset. 000-88 doesn't come with them.

in my view, the 000-88 is more "clean". i asked a question about how to get it:

http://forums.windowscentral.com/mi...13610-where-can-i-buy-000-88-lumia-950xl.html

finally i get it, mystically.

View attachment 123602

Maybe an early Christmas present? :winktongue:
 

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