Should I replace Lumia 1520 with 640XL?
My Lumia 1520 battery is getting worse and there is screen sensitivity issue, it sometimes does not response to touch; WIFI is unable to connect to network, I have to restart the phone to get it to work.
My phone is still under warranty. I go to Microsoft to ask for replacement. They replace it with 640XL. The CPU power, RAM, and camera are much lower than 1520. I am not happy about it.
Should I replace my 1520 with 640XL? Can I ask them to give my warranty money back when they could not honor to replace a phone at least at that level or better?
How does warranty really mean in Microsoft?
My Lumia 1520 battery is getting worse and there is screen sensitivity issue, it sometimes does not response to touch; WIFI is unable to connect to network, I have to restart the phone to get it to work.
My phone is still under warranty. I go to Microsoft to ask for replacement. They replace it with 640XL. The CPU power, RAM, and camera are much lower than 1520. I am not happy about it.
Should I replace my 1520 with 640XL? Can I ask them to give my warranty money back when they could not honor to replace a phone at least at that level or better?
How does warranty really mean in Microsoft?