Why am I unable to view my phone memory?

[Windows Central Question]

I am unable to view my phone memory

I am using microsoft lumia 640 XL WINDOWS 10, but now I am unable to view my phone memory only SD Card details are available. Also I am now unable to download any application now.

 

[abhishek singh21]

Re: I am unable to view my phone memory

I am using microsoft lumia 640 XL WINDOWS 10, but now I am unable to view my phone memory only SD Card details are available. Also I am now unable to download any application now.

have a go at the hard reset that should fix it, if you have recently upgraded it is recommended to go for a hard reset in order to fix such bugs.