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Windows Central Question
Not getting media content Lumia 640
Purchased the Lumia 640 thru Best Buy. I had a phone thru Tracfone that was basic and after 2 months froze on me. To keep my Tracfone service I unlocked the ATT SIM card and inserted the SIM from TF. After a painful chat with Tracfone about transferring the service to the new phone I was told I had to buy a Bring Your Own Phone SIM card. I haven't bought the new SIM card, but my phone is working (receiving/making calls, emails and access to Internet) the way it should with the exception of receiving media content. The APN is locked. My number one question is who is my provider - ATT (who doesn't have any info on me) or TracFone? Second question is how do I unlock the APN?
Purchased the Lumia 640 thru Best Buy. I had a phone thru Tracfone that was basic and after 2 months froze on me. To keep my Tracfone service I unlocked the ATT SIM card and inserted the SIM from TF. After a painful chat with Tracfone about transferring the service to the new phone I was told I had to buy a Bring Your Own Phone SIM card. I haven't bought the new SIM card, but my phone is working (receiving/making calls, emails and access to Internet) the way it should with the exception of receiving media content. The APN is locked. My number one question is who is my provider - ATT (who doesn't have any info on me) or TracFone? Second question is how do I unlock the APN?