1. Windows Central Question's Avatar
    i had just down loaded it prior to going there. it wont let me out not even startup. if i knew how i would soft reset the phone please help me
    04-01-2016 02:16 PM
  2. ven07's Avatar
    Soft Reset

    The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation.
    You perform the soft reset by having your phone turned on. Then press and hold the volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    04-01-2016 04:48 PM

Similar Threads

  1. Engadget launches its universal Windows 10 PC and Mobile app
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 1
    Last Post: 04-01-2016, 02:19 PM
  2. How do I fix an error while recovering my Windows phone?
    By Windows Central Question in forum Windows Phones
    Replies: 1
    Last Post: 04-01-2016, 01:29 PM
  3. Why can't I access my photos after upgrading to Windows 10?
    By Windows Central Question in forum Windows 10
    Replies: 1
    Last Post: 04-01-2016, 01:28 PM
  4. Here are the 2D Microsoft HoloLens universal native apps
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 04-01-2016, 01:00 PM
  5. Microsoft reportedly interested in establishing 'closer ties' to HERE
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 04-01-2016, 12:42 PM
LINK TO POST COPIED TO CLIPBOARD