Not sure if this is the correct place to write but the Ford site was not helpful. I have had nothing but issues with my 950 and Ford Synch. Some are fixed and some aren't. Actually as much as i like this phone it is remarkably buggy and i feel like i bought a test product that i am helping get past beta but enough of that. The latest issue is that when i download my phonebook to the car it only downloads A-G and nothing else. My wife downloaded her iPhone and of course it downloaded everything. It leads me to believe it is my phone . i have downloaded it many times,deleted and reinstalled it, etc. Any help would be appreciated.