1. simbadogg's Avatar
    So I've had this problem for a long time, and I'm getting to the point where I'm sick of it, the service is literally useless to me.

    But if I download music on my phone using the groove music pass, it'll download, but the next time I go to open the app all the songs are basically deleted off my phone and I have to stream them or download again.

    Has anyone figured out a way to make sure music downloaded actually stays on phone? I've seen people post the same issue
    04-07-2016 10:21 PM
  2. Blomsternisse's Avatar
    Have you tried ticking or unticking some of the buttons in Groove's settings? E.g. "Downloads (Automatically download songs here after you add or buy them on other devices)" and/or "OneDrive (When I add a song to OneDrive, remove any version that came from Groove Music Pass)".

    I would have provided screen shots if it weren't for the fact that the Windows Central app and site doesn't allow me to do it unless I sit in front of a real computer with a non-scaled down browser.
    04-08-2016 12:43 AM

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