1. therealcraig's Avatar
    For those who upgraded from 8.1 to 10 and used whatsapp, was your data migrated over or did you lose all of your chat history? Thank you!
    04-25-2016 07:40 PM
  2. ttsoldier's Avatar
    If you update without a hard reset, your data should be in tact.
    04-25-2016 07:49 PM
  3. therealcraig's Avatar
    If you update without a hard reset, your data should be in tact.
    Did you upgrade to 10 from a 920 and experience this? Or are you speaking from what you've read on the forums? Thanks ttsoldier!
    04-25-2016 07:51 PM
  4. ttsoldier's Avatar
    No I didn't upgrade but that's how upgrades are supposed to work. It does not tamper with user data.
    04-25-2016 08:39 PM
  5. therealcraig's Avatar
    No I didn't upgrade but that's how upgrades are supposed to work. It does not tamper with user data.
    Agreed, though it is a technical preview. If there is anyone else out there who has upgraded with WhatsApp, could you take a second to share this with me? It's quite important that I keep this data and without the SD card I'm counting on the upgrade process to work.
    04-25-2016 08:45 PM
  6. broar94's Avatar
    Agreed, though it is a technical preview. If there is anyone else out there who has upgraded with WhatsApp, could you take a second to share this with me? It's quite important that I keep this data and without the SD card I'm counting on the upgrade process to work.
    Without SD card? I made sure I backuped my chat database using whatsapp setting and then i upgraded to Win10. It worked smoothly and updated from sd card automatically as it asked me if I wanted to restore data. I'm sure for 920 or devices with sd card it will be fine as existing data will not erased at time of soft upgrade
    04-26-2016 12:30 AM
  7. therealcraig's Avatar
    Without SD card? I made sure I backuped my chat database using whatsapp setting and then i upgraded to Win10. It worked smoothly and updated from sd card automatically as it asked me if I wanted to restore data. I'm sure for 920 or devices with sd card it will be fine as existing data will not erased at time of soft upgrade
    As stated there is no SD card in my 920, I'm not aware of any 920's with SD cards.
    04-26-2016 04:19 AM
  8. raycpl's Avatar
    You could do backup from WhatsApp. Then plug your 920 to a computer.

    There are two folders you need to copy to your computer
    1. From the computer look for and copy out the WhatsApp folder (this is the actual backup you did earlier)
    2. Then go into the Picture folder. And look for the other WhatsApp folder (where all the WhatsApp media are stored)

    After you reset, you will reinstall the apps. Copy the contents from the computer back to the phone (gotta be the same location)

    Hopefully WhatsApp will find your backup and ask to restore.

    I used to have a 920 on W10. Restoring is a hit and miss. At times the restored picture won't work (blurred).... broken links

    I hope this helps. Maybe someone else who is using 920 now can further assist ya.
    04-26-2016 04:37 AM

Similar Threads

  1. How do I add people to an event on calendar of Windows 10 Mobile?
    By Windows Central Question in forum Windows 10
    Replies: 5
    Last Post: 09-03-2016, 09:31 PM
  2. Replies: 1
    Last Post: 04-25-2016, 07:43 PM
  3. Windows 10 build 14328: Everything you need to know
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 04-25-2016, 06:11 PM
  4. Message tones get cut off again after updating to W10M
    By Martin Oscar Caballero Sartor in forum Windows 10
    Replies: 0
    Last Post: 04-25-2016, 05:46 PM
  5. SHAREit adds ConnectPC and scan it feature to Windows 10 Mobile
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 04-25-2016, 04:50 PM
LINK TO POST COPIED TO CLIPBOARD