I am having some problems with my BLU Win HD LTE..Can someone get back to me on that?

[Windows Central Question]

I am having some problem with my BLU Win HD lte...Can someone get back to me on that?

The phone is running on WP 8.1.
It got stuck on the boot screen with an error message saying:
Recovery
Your PC/Device needs to be repaired
The boot configuration data file is missing some required information.
File:\BCD
Error code:0xc0000034
You'll need to use recovery tools.If you don't have any installation media (like a disk or USB device), contact your PC /Device manufacturer.

I tried using the windows device recovery tools but my PC does not detect the phone.
The nearest BLU service centre is like 200km away and the lumia service centre people won't even look at the phone...
Please help!

 

[RumoredNow]

Re: I am having some problem with my BLU Win HD lte...Can someone get back to me on that?

Have you tried putting your phone into "Flashing Mode" first and then connecting to WDRT... Please see this thread: http://forums.windowscentral.com/ge...-recovery-tool-expanded-covers-more-oems.html

Microsoft says connect to WDRT then put the phone into flash mode, but most users seem to have better luck doing flash mode, then plug into USB, then open WDRT.

If you have an X150e there is this alternate method: http://forums.windowscentral.com/bl...lly-blu-win-hd-lte-factory-restore-image.html But I would try and force WDRT first.


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[Sachin Sagar]

Re: I am having some problem with my BLU Win HD lte...Can someone get back to me on that?

Hey!
Thanks for your help,
but I am still stuck. I am unable to get the flash mode.
I have tried all button combinations, downloaded the image and followed procedure but the system still does not detect the phone.
The phone is stuck bad. I have tried hard reset...but with no success.
...

 

[RumoredNow]

Re: I am having some problem with my BLU Win HD lte...Can someone get back to me on that?

Do you have the X150e (World version)?

...there is this alternate method: http://forums.windowscentral.com/blu...ore-image.html

Did you try the alternate manual flash method I linked since WDRT isn't usable for your phone?

Otherwise you need a qualified BLU repair or warranty exchange.